Our Immigration Lane Autogate (ILA) provide a seamless and efficient way of travelling into and out of Batam’s Harbour Bay Ferry Terminal. With the use of biometric technology, you can clear customs in a matter of seconds without going through regular immigration counters. Best of all, it is absolutely free.     

Eligible Nationalities (Arrivals):       
Eligible Nationalities (Departure):                                                     
Hong KongIndonesiaIndiaJapan
South KoreaMalaysiaRepublic of ChinaSingapore
TaiwanThailandThe PhilippinesKITAS/KITAP
How To Participate in Immigration Lanes Autogate (ILA):
  1. You must have an International Civil Aviation Organisation (ICAO) compliant passport that is valid for at least 6 months.
  2. You must be 14 years old or older.
  3. All Indonesians can start using our ILA immediately.
  4. For all other passport holders, you must go through the manned immigration lanes once to have your biometrics collected. Thereafter, you can start using ILA the next time you enter or leave Batam.

* Must possess confirmed return booking departing Harbourbay Ferry Terminal within 30 days of entry.