This is with regard to a recent data security incident which resulted in an unauthorised access from a third party on or about 20 March 2023.

When this issue was discovered, we took immediate action to rectify the situation and have since manage to secure all the passengers’ personal information from further unauthorised access. We confirmed that the situation has been rectified.

To date there is no evidence to suggest that these personal information has been used for malicious purposes. Nonetheless we are treating this incident seriously and we strongly recommend all passengers to be on the alert and take all necessary precautions including ensuring that emails received are from legitimate senders.

We want you to know that we are cooperating fully with the investigation of this incident by law enforcement, and this matter has since been reported to the relevant authorities.

Please contact us at [email protected] if you have any queries.

Your sincerely,

The Management