Visa Information
Visa-Free Countries
A 30-day tourist visa without extension shall be granted to the citizens of the following countries:
Brunei Darussalam | Cambodia | Laos | Malaysia | Myanmar |
The Philippines | Singapore | Thailand | Vietnam
Criteria:
- Passport has to be valid for at least 6 months from date of entry.
- A valid return ticket or a ticket for an onward journey to another country.
Visa-On-Arrival Countries
A fee-based 30-day tourist visa-on-arrival (“VOA”) with one 30-day extension* shall be granted to the citizens of the following countries:
- Argentina
- Australia
- Belgium
- Brazil
- Canada
- China
- Denmark
- Finland
- France
- Germany
- Hungary
- India
- Italy
- Japan
- Mexico
- Netherland
- New Zealand
- Norway
- Poland
- Qatar
- Saudi Arabia
- Seychelles
- South Africa
- South Korea
- Spain
- Sweden
- Swiss
- Taiwan
- Timor Leste
- Tunisia
- Türkiye
- United Arab Emirates
- United Kingdom
- United States of America
*To be applied for at an immigration office, in person.
Fee:
Initial VOA Fee Rp500,000
VOA Extension Rp500,000
Criteria:
- Passport has to be valid for at least 6 months from date of entry.
- A valid return ticket or a ticket for an onward journey to another country.
Singapore’s Indonesian Embassy
Address:
7 Chatsworth Road Singapore 249761
Tel: 6737 7422 Fax:6737 5037 , 6235 5783
Office Hours:
Mon – Thurs: 8.30am – 1.00pm, 2.00pm – 5.00pm
Fri: 8:30am – 12.30pm, 2.30pm – 5.00pm
Sat: Closed
For those countries not listed above, please contact your embassy or consulate for a visa application.
For more information, please visit https://kemlu.go.id/singapore/en/pages/visa_kunjungan_saat_kedatangan__b213_/753/about-service.
Immigration
Automated Immigration Lanes & Priority Lanes
Our automated immigration lanes, also known as Autogate, provide a seamless and efficient way of traveling into and out of Batam’s Harbour Bay Ferry Terminal. With the use of biometric technology, you can clear customs in a matter of seconds without going through regular immigration counters, which can be cumbersome especially during peak season. Best of all, it is absolutely free.
Eligible Nationalities:
Indonesians, Singapore, Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, The Philippines, Thailand, Vietnam, Indonesian Pass Holders of all nationalities.
How To Participate in Automated Immigration Lanes AKA Autogate:
-
- You must have an International Civil Aviation Organisation (ICAO) compliant passport that is valid for at least 6 months.
- All Indonesians can start using our Autogates by default.
- You must be 17 years old or older.
- For all other passport holders listed above, you must go through the regular immigration lanes once to have your biometrics collected. Thereafter, you can start using the Autogate the next time you enter or leave Batam.
Priority lanes at Harbour Bay Ferry Terminal
Every person on a wheelchair, the elderly, family with young kids with or without strollers is entitled to use our priority lane because we know how hard it is to travel with the young and the elderly.