Harbour Bay Downtown Hotels

Harbour Bay Downtown offers 6 independent hotel chains to meet all budgets. Accommodations range from specialized boutique hotels to 5 star hotels all conveniently located within 15 minutes walk from the ferry terminal.

1. Batam Marriott Harbour Bay Hotel ($$$)

The newly built Batam Marriott Harbour Bay Hotel has 216 spaciously luxurious rooms. Opened in 2021, the Harbour Bay Ferry Terminal and Bay Front Mall are a short, enclosed and air-conditioned 5 minute walk away. With the most comprehensive amenity offerings within Batam, the Marriott Harbour Bay Hotel represents the crown jewel of hotels in Harbour Bay Downtown. 

Address: Harbour Bay Downtown, Jl. Duyung, Sungai Jodoh, Kec. Batu Ampar
Phone: +62 0778-5707999
E-mail | Website | Facebook | Instagram | Twitter

2. Swiss-Belhotel Harbour Bay ($$)

Swiss-belhotel Harbour Bay has been providing Batam with a high-end hotel and event space since 2012. Guests who do not want to spend too much on luxury but desire to receive the same degree of high-end services, will find the Swiss-belhotel’s experienced hotel staff pleasant and eager to help. Featuring 179 beautifully furnished guest rooms in 4 different room categories, the Swiss-belhotel includes a presidential suite nearly double the size of their largest offering.

Address: Jalan Duyung, Sei Jodoh, Batu Ampar Telephone: +62 778 741 5888
E-mail | Website | Facebook | Instagram | Twitter

3. Zest Hotel ($)

Straight-forward and efficient for the economically-minded traveler, Zest Hotel offers budget-friendly rooms which are clean and safe. Business travelers who are not seeking resort-level amenities will find this hotel perfect for their needs.

Address: Harbour Bay Complex Jalan Duyung Sei Jodoh, Sungai Jodoh, Kec. Batu Ampar
Telephone: +62 778 408 9900
E-mail | Website | Facebook | Instagram | Twitter

4. M-One Hotel ($)

For party-goers and night-owls, the M-One Hotel offers a nightclub directly below its hotel  rooms on the 3rd floor. For an occasional break from partying, rooms are economically priced for the active traveler.

Address: Harbour Bay Down Town, Jl. Duyung, Sungai Jodoh, Batu Ampar
Telephone: +62 778 741 5151
E-mail | Website | Facebook 

5. Harbour Hotel Boutique & Spa ($)

Harbour Hotel Boutique & Spa is a 39-room boutique hotel that features interesting and lovingly decorated rooms. The hotel has an on-site spa and is a 5 minute unenclosed walk from Harbour Bay Ferry terminal.

Address: Komplek Citra Super Mall, Jalan Duyung Blok H No. 20 – 28 Batu Ampar
Telephone: +62 778 408 6377 Whatsapp: +62 812 3578 6822
E-mail | Website | Facebook 

6. 9 Days Hotel ($)

Address: Ruko Harbour Bay, Jalan Duyung No.3-5, Sei Jodoh
Telephone/Whatsapp: +62 815-3435-8728

Website

Priority Travel in Batam

Automated Immigration Lane AKA Autogate

Our automated immigration lanes, also known as Autogate, provide a seamless and efficient way of traveling into and out of Batam’s Harbour Bay Ferry Terminal. With the use of biometric technology, you can clear customs in a matter of seconds without going through regular immigration counters, which can be cumbersome especially during peak season. Best of all, it is absolutely free.

Eligible Nationalities:

Indonesia / Singapore / Brunei /  Cambodia / Laos / Malaysia / Myanmar / The Philippines / Thailand / Vietnam / Indonesian Pass Holders of all nationalities

How To Participate in Automated Immigration Lanes AKA Autogate:

  1. You must have an International Civil Aviation Organisation (ICAO) compliant passport that is valid for at least 6 months.
  2. All Indonesians can start using our Autogates by default.
  3. You must be 17 years old or older.
  4. For all other passport holders listed above, you must go through the regular immigration lanes once to have your biometrics collected. Thereafter, you can start using the Autogate the next time you enter or leave Batam.

Priority lanes at Harbour Bay Ferry Terminal

Every person on a wheelchair, the elderly, family with young kids with or without strollers is entitled to use our priority lane because we know how hard it is to travel with the young and the elderly.

Visa Information

Visa-Free Countries

Visit visa free is granted to stay for up to 30 (thirty) days. It is not extendable or convertible into another type of stay permit.
A 30-day tourist visa without extension shall be granted to the citizens of the following countries:
Brunei Darussalam | Cambodia | Laos | Malaysia | Myanmar |
Singapore | The Philippines | Timor Leste | Thailand | Vietnam

Fee: Free of Charge

Criteria:

  1. Passport has to be valid for at least 6 months from date of entry.
  2. A valid return ticket or a ticket for an onward journey to another country.

Visit visa free is granted to stay for up to 30 (thirty) days. It is not extendable or convertible into another type of stay permit, and it is strictly used for the following purpose of visits:

  1. Leisure, Tourism;
  2. Government visit;
  3. Giving lecture or attend seminar;
  4. Attend a meeting held by Head Office or Representative Office in Indonesia, and
  5. Continue journey to another country.

Reference: Link

 

Visa-On-Arrival Countries
A fee-based 30-day tourist visa-on-arrival (“VOA”) with one 30-day extension* shall be granted to the citizens of the following countries:

  1. Argentina
  2. Australia
  3. Belgium
  4. Brazil
  5. Canada
  6. China
  7. Denmark
  8. Finland
  9. France
  10. Germany
  11. Hungary
  12. India
  13. Italy
  14. Japan
  15. Mexico
  16. Netherland
  17. New Zealand
  18. Norway
  19. Poland
  20. Qatar
  21. Saudi Arabia
  22. Seychelles
  23. South Africa
  24. South Korea
  25. Spain
  26. Sweden
  27. Swiss
  28. Taiwan
  29. Timor Leste
  30. Tunisia
  31. Türkiye
  32. United Arab Emirates
  33. United Kingdom
  34. United States of America

*To be applied for at an immigration office, in person.
Fee:
Initial VOA Fee Rp500,000
VOA Extension Rp500,000
Criteria:

  1. Passport has to be valid for at least 6 months from date of entry.
  2. A valid return ticket or a ticket for an onward journey to another country.

Reference: Link

Singapore’s Indonesian Embassy

Address:
7 Chatsworth Road Singapore 249761
Tel: 6737 7422 Fax:6737 5037 , 6235 5783
Office Hours:
Mon – Thurs: 8.30am – 1.00pm, 2.00pm – 5.00pm
Fri: 8:30am – 12.30pm, 2.30pm – 5.00pm
Sat: Closed
For those countries not listed above, please contact your embassy or consulate for a visa application.
For more information, please visit https://kemlu.go.id/singapore/en/pages/visa_kunjungan_saat_kedatangan__b213_/753/about-service.

Immigration

Automated Immigration Lanes & Priority Lanes

Our automated immigration lanes, also known as Autogate, provide a seamless and efficient way of traveling into and out of Batam’s Harbour Bay Ferry Terminal. With the use of biometric technology, you can clear customs in a matter of seconds without going through regular immigration counters, which can be cumbersome especially during peak season. Best of all, it is absolutely free.

Eligible Nationalities: 

Indonesians, Singapore, Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, The Philippines, Thailand, Vietnam, Indonesian Pass Holders of all nationalities.

How To Participate in Automated Immigration Lanes AKA Autogate:

    1. You must have an International Civil Aviation Organisation (ICAO) compliant passport that is valid for at least 6 months.
    2. All Indonesians can start using our Autogates by default.
    3. You must be 17 years old or older.
    4. For all other passport holders listed above, you must go through the regular immigration lanes once to have your biometrics collected. Thereafter, you can start using the Autogate the next time you enter or leave Batam.

Priority lanes at Harbour Bay Ferry Terminal

Every person on a wheelchair, the elderly, family with young kids with or without strollers is entitled to use our priority lane because we know how hard it is to travel with the young and the elderly.

Golf

1. South Links Golf

Opened in 1996, the greens at South Links Golf comes with a multitude of carefully manicured “hazards” for those who enjoy a good challenge. As a links course, you can be sure to have a good game even after a rainy day. A variety of on-site facilities include a swimming pool, traditional massage rooms, traditional Japanese styled baths and more. South Links Golf makes a short family-getaway possible due to its family-friendly facilities and close proximity to Harbour Bay.

Address: Jalan Gajah Mada KM.9, Tiban Indah, Sekupang

Telephone:  +65 6270 0062

E-mail: [email protected]

Website: http://www.southlinksgolf.com/v1/

Facebook: https://www.facebook.com/southlinksgolf

2. Padang Golf Sukajadi 

Padang Golf Sukajadi is centrally located minutes from The Radisson Hotel and Kepri Mall. It is less than 20-minutes from Harbour Bay Downtown and Nagoya City. A good round of golf on this picturesque, well-designed course can be had at a fair price.

Address: Jalan Jendral Sudirman, Club House Sukajadi

Telephone:  +62 778 8073008 / 8073013

E-mail: [email protected]

Website: https://www.padanggolfsukajadi.com/

Facebook: https://www.facebook.com/padanggolfsukajadi/

Instagram: https://www.instagram.com/padanggolfsukajadi/?hl=en

3. Palm Springs Golf & Country Club

Palm Springs Golf & Country Club is the only 27-hole golf course (over 3 courses) in Batam. Started in 1989, it is the longest running country club on the island and remains one of the top 3 spots for avid golfers. The courses are categorized into 3 skill levels (9 holes each) catering to beginners and experts alike. Friendly and knowledgeable caddies will ensure that you enjoy your time on carefully-maintained greens. 

Address: Jalan Hang Lekiu, Nongsa Batam

Telephone:  +65 6276 1027

E-mail: [email protected]

Website: http://www.palmspringsgolf.co/

Instagram: https://www.instagram.com/palmspringsgolfbatam/

Facebook: https://www.facebook.com/palmspringsgolfandcountryclubbatamcourse

4. Batam Hills Golf

As its name suggests, Batam Hills Golf is a Par 72 championship course set on rolling hills. With one of the most challenging courses in Batam, golfers will be met with a long Par 3, tight fairways, plenty of “hazard” and OB zones, and dogleg courses. This is a well-maintained course, with excellent customer service and knowledgeable caddies at an affordable price. 

Address: Jalan Diponegoro No.24, Tanjung Uncang, Sekupang

Telephone:  +62778 391901

E-mail: [email protected]

Website: http://batamhillsgolf.com/

5. Indah Puri Golf Resort

Indah Puri Gold Resort is an 18-hole coastal golf course that offers sea views. With a long Par 3, the greens are challenging with extreme slopes and gradients. The Alaman Cafe and Resto presents a “Hokkien Mie” dish that some reviewers have stated should not be missed!

Address: Jalan Ir Sutami, Patam Lestari 24922, Sekupang

Telephone:  +65 9191 3958

E-mail: [email protected]

Website: http://www.indahpuri.com/

Facebook: https://www.facebook.com/indahpurigolf?fref=ts

6. Tering Bay Golf & Country Club

Designed by Australian pro golfer Greg Norman, Tering Bay Golf & Country Club offers a straight-forward, beginner-friendly course, but don’t be fooled. Its steep bunkers make it challenging even for the most experienced players.

Address: Jalan Hang Lekiu Km 4, Nongsa

Telephone:  +65 6315 8441 

E-mail: [email protected]

Website: http://teringbay.com.sg/

Horizon Fast Ferry

With the fastest route between Singapore and Batam Harbour Bay, Horizon Fast Ferry is the official ferry operator that offers Economic, Business and VIP class, catering to all our passenger’s needs.  With four brand new vessels in total, the Horizon 6, Horizon 7, Horizon 8 and Horizon 9, all the ships have a maximum capacity of 238 passengers, including main deck seating for 208 passengers, an exclusive upper deck for 30 passengers and a private saloon for 4 VIPs. 

Horizon Ferry has designed an exclusive seating plan on the upper deck, the Business class, which ensures a comfortable ambience with low noise level even at its high speeds. On top of all the spacious legroom and ergonomics seats, TV entertainment to pass the time, passengers get to enjoy the vast horizon view and friendly services on board. Passengers are also entitle to upgrade themselves to VIP room where they can find more privacy.

 

With daily maintenance of our vessels, Horizon Fast Ferry has a 100% safety record.

Business & VIP Class

Most importantly, passengers from the business class and VIP room will get the privilege to board and disembark the ferry in priority. Passenger will also grant access in our cosy business lounge in Harbour Bay Terminal. Below is one of the many reviews from our passenger.

The Coolest Neighbourhood in Batam 2022

Discover the coolest neighbourhood in Batam 2022, The Promenade, located right next to Harbour Bay Terminal, it is a street line with Restaurants, bars, clubs and cafes. Emerging from the pandemic, this area is one of the favourite spot for the locals looking to party or unwind, right by the ocean. There are constant event held by the open area, with street food, night bazaar and concerts, attracting locals and tourist.

Below are some of the highlights  

Play Video
Promenade, Seafood Street by the sea beside Harbour Bay Terminal

Nomad Batam

Blue Fire Bar & Resto

Momoo Cafe

Jumbo Thai kitchen

Conclusion

Be sure to visit this area especially the during evening where the crowd with fancy sports cars will start to gather and party. Multiple hotels are also located within the vicinity. We highly recommend Batam Marriott Hotel

Visiting Batam – Latest Travel Procedure Post COVID-19 (Updated 22/4/2022)

It’s finally endemic and we know that you have been waiting to travel to Batam for the best seafood and foot massages. Follow this simple list to prepare for your trip and when you’re ready, make your booking on Horizon Fast Ferry directly on our homepage. We can’t wait to receive you at Harbour Bay Ferry Terminal to kickstart your holiday!

Please be informed that Horizon Fast Ferry will be relocating back to HarbourFront Centre from Tanah Merah Ferry Terminal effective from Wed, 15 June 2022. 

Updated: 31st May 2022
Indonesian Citizens

1. Requires a minimum of 2 doses of Covid-19 vaccine for those over the age of 18. Unvaccinated passengers 17 years and under can travel with vaccinated passengers over the age of 18. 

2. Download the Pedulilindungi app and update the information page.


All Other Citizens (Including KITAS Passholders)

1. Requires a minimum of 2 doses of Covid-19 vaccine for those over the age of 18. Unvaccinated passengers 17 years and under can travel with vaccinated passengers over the age of 18. 

2. Visa rule is still applicable.

1. Membutuhkan minimal 2 dosis vaksin Covid-19 paling lambat 14 hari sebelum keberangkatan. Hanya berlaku untuk mereka yang berusia di atas 18 tahun. Penumpang yang tidak divaksinasi berusia 17 tahun ke bawah dapat bepergian dengan penumpang yang divaksinasi berusia di atas 18 tahun.

2. Download aplikasi PeduliLindungi dan daftar akun.

3. Visa yang valid, jika berlaku.

1. 需要在出发前至少 14 天至少接种 2 剂 Covid-19 疫苗。仅适用于 18 岁以上的人士。未接种疫苗的 17 岁及以下乘客可与已接种疫苗的 18 岁以上乘客同行。

2. 下载 PeduliLindungi 应用程序并注册一个帐户。

3. 有效签证(如适用)。


All Visitors Entering Singapore

1. Proof of at least 2 covid-19 vaccines taken at least 14 days prior to departure.

2. Submit digital SG Arrival Card up to 3 days before departure.

Attention: Departures From Singapore

Due to staff shortages:
  1. Please have all documents ready when picking up tickets at our counter (refer to list below for required documentation). Passengers without complete documentations such as proof of vaccine status will not be ticketed.
  2. We highly recommend passengers avoid checking in your luggages to avoid delays in loading luggages into our ferry.
  3. Travel between Monday and Friday whenever possible.

Contact Us

If you need to reach out for any questions, please send an e-mail to [email protected].

For inquires in Singapore, please call +65 6276 6711.

For inquiries in Batam, please call +62778 741 5100.

Quarantine Hotel Package Offer

Are you looking for a Stay-Home Notice (SHN) hotel in Batam? 4 Star Swiss-Belhotel, Swissbelinn and Zest hotel are offering exclusive accommodation package with transport from Ferry Terminal, meal and laundry services for as low as IDR 400K per night.

Call the below number to find out more.