Planning a Singapore to Batam ferry trip? Here’s an important update: from July 15, 2026, Horizon Fast Ferry will move its ticketing counters and check-in operations to the new Singapore Cruise Centre (SCC) Terminal at HarbourFront.
Your ferry journey itself is not changing, only where you check in beforehand. Whether you travel weekly or just for the occasional trip to Harbour Bay Batam, here is a clear breakdown of what to expect so nothing catches you off guard.
Why Is the Terminal Moving?
Singapore Cruise Centre has built a new, purpose-built terminal at 5 HarbourFront Avenue, just 70 meters from the current location, offering upgraded infrastructure and tech-enabled services for a faster, more efficient check-in.
The relocation is happening in two phases: Batam Fast Ferry moved on July 7, 2026, followed by Horizon Fast Ferry, Majestic Fast Ferry, Sindo Ferry, and Indo Falcon on July 15, 2026. If the new terminal appears open before your travel date, that’s expected — Horizon Fast Ferry’s counters specifically open there from July 15.
Key Dates and Location Details
To help you plan ahead, here are the essential details:
- Effective Date: Wednesday, July 15, 2026
- Old Location: HarbourFront Centre counters (closing after July 14, 2026)
- New Location: 5 HarbourFront Avenue #01-10, Singapore Cruise Centre (SCC)
Tip: If your ticket departs on or after July 15, 2026, head directly to the new terminal instead of the old counters. On your first visit, allow an extra 15–20 minutes to familiarize yourself with the new layout.
What Stays the Same
While the check-in location is changing, your ferry experience remains the same in every other way:
- Same Destination: You’ll still arrive at Harbour Bay Ferry Terminal in Batam, a convenient gateway to Nagoya Hill and downtown Batam.
- Same Fleet: The same modern vessels with ergonomic seating and business class options.
- Same Sailing Time: Still a 45-minute crossing.
- Same Baggage Policies: No changes to allowances or check-in procedures.
Tips for Your Next Trip to Batam
A few simple steps will help you avoid any inconvenience during the transition:
- Book in advance. Weekend slots for the Singapore to Batam ferry are expected to fill up quickly as the new terminal opens. Secure your tickets online ahead of time.
- Arrive early. Plan to arrive at least 90 minutes before departure, especially in the weeks following July 15 as everyone adjusts to the new terminal.
- Check your passport. Make sure it has at least 6 months of validity, and confirm whether you need a Visa on Arrival (VoA) or an SG Arrival Card for your return.
Frequently Asked Questions
1. When does Horizon Fast Ferry move to the new terminal? The relocation takes effect on July 15, 2026. The old HarbourFront counters close after July 14, 2026.
2. Where is the new Singapore Cruise Centre Terminal located? It’s a standalone terminal at 5 HarbourFront Avenue, approximately 70 meters from the current location.
3. Will my destination or sailing time change? No. You’ll still arrive at Harbour Bay Ferry Terminal in Batam, and the crossing remains 45 minutes.
A Smoother Journey Ahead
This relocation reflects an ongoing effort to improve the passenger experience, from a more efficient check-in process to upgraded facilities at the new terminal. Your journey to Batam is set to become more convenient before you even step on board.
Book your Singapore to Batam ferry ticket with Horizon Fast Ferry today and be among the first to experience the new SCC Terminal.
