Traveling between Singapore and Batam by ferry is a convenient and enjoyable experience. Understanding the baggage check-in procedures at both Singapore’s HarbourFront Centre and Batam’s Harbour Bay Ferry Terminal can make your journey smoother.

Baggage Check-In at Singapore HarbourFront Centre

When traveling from Singapore, baggage check-in is simple and efficient at HarbourFront Centre. The check-in counters open 60 minutes before departure and close 20 minutes before the ferry leaves. Here’s what you need to know:

  • Free baggage allowance: 20 kg per boarding pass.
  • Excess baggage charge: $1 per kg, up to a maximum of 40 kg.
  • Check-in time: Opens 60 minutes before departure and closes 20 minutes prior.
  • Location: Baggage counters are located next to the immigration gate.

For Singapore Cruise Centre’s website, click here.

For added convenience, consider using the LEX Luggage Express service at HarbourFront Centre. This service allows you to check in your luggage in advance, giving you more freedom to explore the terminal before your departure or after your arrival.

Baggage Check-In at Batam Harbour Bay Ferry Terminal

At Batam’s Harbour Bay Ferry Terminal, the baggage check-in process is just as straightforward. The check-in counters are conveniently located next to the immigration gate, and you can check in your luggage up to 90 minutes before departure. Here’s the essential baggage information:

  • Free baggage allowance: 20 kg per boarding pass (up to 2 pieces).
  • Excess baggage charge: Rp15,000 per kg.
  • Bicycle charge: Rp50,000 per bicycle (not included in the complimentary allowance).
  • Check-in time: Opens 90 minutes before departure and closes 30 minutes prior.
  • Location: Baggage counters are located next to the immigration gate.

Tips for a Smooth Baggage Check-In Experience

  • Arrive Early: To avoid any rush, arrive at the terminal at least 60 minutes before departure.
  • Pack Wisely: Ensure your baggage is within the free allowance to avoid extra charges.
  • Secure Valuables: Keep important items like passports and valuables in your hand-carry bag.