{"id":1920,"date":"2026-08-03T11:45:02","date_gmt":"2026-08-03T03:45:02","guid":{"rendered":"https:\/\/horizonfastferry.com.sg\/blog\/?p=1920"},"modified":"2026-08-15T12:56:28","modified_gmt":"2026-08-15T04:56:28","slug":"first-time-at-singapore-cruise-centre","status":"publish","type":"post","link":"https:\/\/horizonfastferry.com.sg\/blog\/first-time-at-singapore-cruise-centre\/","title":{"rendered":"First Time at Singapore Cruise Centre?"},"content":{"rendered":"\n
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Planning your next Batam-Singapore trip with Horizon Fast Ferry<\/a>? Here’s exactly what to do when you arrive at Singapore Cruise Centre (SCC)<\/a> at HarbourFront, whether you are departing for Batam or just arrived from Batam.<\/p>\n\n\n\n

Missed our first guide? Check out How to Get to Singapore Cruise Centre<\/a> for directions and transport options before you read on.<\/p>\n\n\n\n

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Services & Amenities at Singapore Cruise Centre<\/strong><\/h2>\n\n\n\n
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The new HarbourFront terminal is built for convenience. Self-service check-in kiosks and bag drop make getting through the terminal fast and easy, with a dedicated counter available for oversized baggage.<\/p>\n\n\n\n

Once you are checked in, everything else is close by: duty-free shopping, food and drinks, money changers, ATMs, and SIM card counters. There’s also a nursing room, prayer room, and public toilets on both levels.<\/p>\n\n\n\n

Driving in? Drive straight to the drop-off zone or park in the car park, which has EV charging stations. Either way, it’s just a short walk to check-in. <\/p>\n\n\n\n

With most of these clustered around the check-in area, you can knock out everything you need \u2014 food, cash, and a SIM card before you even reach the boarding gate.<\/p>\n\n\n\n

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If You are Departing for Batam<\/strong><\/h2>\n\n\n\n
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Step 1: Get Dropped Off or Park<\/strong> <\/h4>\n\n\n\n

Being dropped off? Head straight to the drop-off zone right outside the terminal entrance. Driving yourself? Use the car park, which also has EV charging stations.<\/p>\n\n\n\n

Step 2: Head to Level 1 & Collect Your Ticket at The Counter<\/strong> <\/h4>\n\n\n\n

Level 1 has several ferry operator counters along with self-service kiosks. Horizon Fast Ferry passengers can’t yet use the self-service kiosk to collect tickets. For now, please head straight to the Horizon Fast Ferry counter, located near the main entrance, to collect your boarding pass.<\/p>\n\n\n\n

Step 3: Wait or Head up to Level 2<\/strong><\/h4>\n\n\n\n

Level 1 has seating if you’d like to wait. Once you’ve collected your ticket, take the escalator up to Level 2 \u2014 the departure hall.<\/p>\n\n\n\n

Step 4: Departure Hall and Immigration<\/strong><\/h4>\n\n\n\n

On Level 2, you’ll find duty-free shopping, food and drinks, and other services before heading through immigration clearance to your boarding gate.<\/p>\n\n\n\n

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If You Are Arriving from Batam<\/strong><\/h2>\n\n\n\n

Once your ferry docks at Singapore Cruise Centre, you will clear the Arrival gate on Level 1. From there, you can head straight out of the terminal building.<\/p>\n\n\n\n

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Terminal Directory: Level 1 & Level 2<\/strong><\/h2>\n\n\n\n
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Here’s a quick rundown of what’s available across both floors of the new Singapore Cruise Centre terminal, so you know exactly where to head once you’re inside.<\/p>\n\n\n\n

For food and drinks, Level 1 has Anua Caf\u00e9 (#01-13) for coffee and light bites, plus Old Chang Kee (#01-12) if you’re craving a curry puff before boarding. Head up to Level 2 and you’ll find Subway (#02-13) for sandwiches and salads, along with Tuckshop (#02-10\/11) for a quick, casual local meal.<\/p>\n\n\n\n

For duty-free shopping, Singapore Duty Free has outlets on both sides of the terminal \u2014 one in the Arrival Hall on Level 1 (#01-01\/02) for liquor, tobacco, and confectionery, and another in the Departure Hall on Level 2 (#02-08\/09) for perfumes, cosmetics, and spirits.<\/p>\n\n\n\n

For travel essentials and services, Anua Money Exchanger has counters on both Level 1 (#01-15) and Level 2 (#02-03), and a DBS ATM (#01-ATM-1) on Level 1 gives you 24\/7 access to cash. If you’d rather explore Singapore Cruise Centre or HarbourFront without dragging your bags around, Lex Luggage (#01-16 to 16A) on Level 1 offers short-term storage and baggage transfer. Need help sorting out your ferry ticket or a holiday package while you’re there? Soon Travel (#01-09A) on Level 1 has you covered.<\/p>\n\n\n\n

For everyday retail, there’s a 7-Eleven (#02-02) on Level 2 for snacks and travel essentials, and YG Mobile has counters on both Level 1 (#01-12A) and Level 2 (#02-12) if you need a local SIM card or roaming data before you land in Batam or Singapore.<\/p>\n\n\n\n

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Frequently asked questions<\/strong><\/h2>\n\n\n\n
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Can I use the self-service kiosk for Horizon Fast Ferry tickets?<\/strong> No. Self-service kiosks are for other ferry operators. Horizon Fast Ferry passengers need to collect tickets at the counter near the main entrance on Level 1.<\/p>\n\n\n\n

Where’s the nearest ATM?<\/strong> Outside the terminal building, near the car park \u2014 not inside the terminal.<\/p>\n\n\n\n

I’m being dropped off, not parking. Where do I go?<\/strong> Head to the drop-off zone right outside the terminal entrance, then walk in to the Level 1 counters.<\/p>\n\n\n\n

I just arrived from Batam. What do I do?<\/strong> Exit through the Arrival gate on Level 1, then head straight out of the terminal building.<\/p>\n\n\n\n

Where do I wait before heading up to Level 2?<\/strong> Level 1 has seating near the counters. Once you’ve collected your ticket, take the escalator up.<\/p>\n\n\n\n

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Final Tips Before You Board<\/strong><\/h2>\n\n\n\n
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Whether you’re heading across the strait for a business trip, a weekend getaway, or a relaxing holiday, knowing your way around the new HarbourFront terminal makes for a smoother start to your journey. Grab your travel essentials along the way and get ready to sail with Horizon Fast Ferry<\/a>.<\/p>\n\n\n\n

Safe travels, and enjoy your trip!<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Planning your next Batam-Singapore trip with Horizon Fast Ferry? Here’s exactly what to do when you arrive at Singapore Cruise Centre (SCC) at HarbourFront.<\/p>\n","protected":false},"author":8,"featured_media":1932,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[7,122,124],"class_list":["post-1920","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-travel-information","tag-horizon-fast-ferry","tag-singapore-cruise-centre","tag-singapore-to-batam-ferry"],"acf":[],"_links":{"self":[{"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/posts\/1920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/comments?post=1920"}],"version-history":[{"count":14,"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/posts\/1920\/revisions"}],"predecessor-version":[{"id":1977,"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/posts\/1920\/revisions\/1977"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/media\/1932"}],"wp:attachment":[{"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/media?parent=1920"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/categories?post=1920"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/horizonfastferry.com.sg\/blog\/wp-json\/wp\/v2\/tags?post=1920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}