Harbour Bay Downtown Hotels

Harbour Bay Downtown offers 6 independent hotel chains to meet all budgets. Accommodations range from specialized boutique hotels to 5 star hotels all conveniently located within 15 minutes walk from the ferry terminal.

1. Batam Marriott Harbour Bay Hotel ($$$)

The newly built Batam Marriott Harbour Bay Hotel has 216 spaciously luxurious rooms. Opened in 2021, the Harbour Bay Ferry Terminal and Bay Front Mall are a short, enclosed and air-conditioned 5 minute walk away. With the most comprehensive amenity offerings within Batam, the Marriott Harbour Bay Hotel represents the crown jewel of hotels in Harbour Bay Downtown. 

Address: Harbour Bay Downtown, Jl. Duyung, Sungai Jodoh, Kec. Batu Ampar
Phone: +62 0778-5707999
E-mail | Website | Facebook | Instagram | Twitter

2. Swiss-Belhotel Harbour Bay ($$)

Swiss-belhotel Harbour Bay has been providing Batam with a high-end hotel and event space since 2012. Guests who do not want to spend too much on luxury but desire to receive the same degree of high-end services, will find the Swiss-belhotel’s experienced hotel staff pleasant and eager to help. Featuring 179 beautifully furnished guest rooms in 4 different room categories, the Swiss-belhotel includes a presidential suite nearly double the size of their largest offering.

Address: Jalan Duyung, Sei Jodoh, Batu Ampar Telephone: +62 778 741 5888
E-mail | Website | Facebook | Instagram | Twitter

3. Zest Hotel ($)

Straight-forward and efficient for the economically-minded traveler, Zest Hotel offers budget-friendly rooms which are clean and safe. Business travelers who are not seeking resort-level amenities will find this hotel perfect for their needs.

Address: Harbour Bay Complex Jalan Duyung Sei Jodoh, Sungai Jodoh, Kec. Batu Ampar
Telephone: +62 778 408 9900
E-mail | Website | Facebook | Instagram | Twitter

4. M-One Hotel ($)

For party-goers and night-owls, the M-One Hotel offers a nightclub directly below its hotel  rooms on the 3rd floor. For an occasional break from partying, rooms are economically priced for the active traveler.

Address: Harbour Bay Down Town, Jl. Duyung, Sungai Jodoh, Batu Ampar
Telephone: +62 778 741 5151
E-mail | Website | Facebook 

5. Harbour Hotel Boutique & Spa ($)

Harbour Hotel Boutique & Spa is a 39-room boutique hotel that features interesting and lovingly decorated rooms. The hotel has an on-site spa and is a 5 minute unenclosed walk from Harbour Bay Ferry terminal.

Address: Komplek Citra Super Mall, Jalan Duyung Blok H No. 20 – 28 Batu Ampar
Telephone: +62 778 408 6377 Whatsapp: +62 812 3578 6822
E-mail | Website | Facebook 

6. 9 Days Hotel ($)

Address: Ruko Harbour Bay, Jalan Duyung No.3-5, Sei Jodoh
Telephone/Whatsapp: +62 815-3435-8728


Visiting Batam – Latest Travel Procedure Post COVID-19 (Updated 22/4/2022)

It’s finally endemic and we know that you have been waiting to travel to Batam for the best seafood and foot massages. Follow this simple list to prepare for your trip and when you’re ready, make your booking on Horizon Fast Ferry directly on our homepage. We can’t wait to receive you at Harbour Bay Ferry Terminal to kickstart your holiday!

Please be informed that Horizon Fast Ferry will be relocating back to HarbourFront Centre from Tanah Merah Ferry Terminal effective from Wed, 15 June 2022. 

Updated: 31st May 2022
Indonesian Citizens

1. Requires a minimum of 2 doses of Covid-19 vaccine for those over the age of 18. Unvaccinated passengers 17 years and under can travel with vaccinated passengers over the age of 18. 

2. Download the Pedulilindungi app and update the information page.

All Other Citizens (Including KITAS Passholders)

1. Requires a minimum of 2 doses of Covid-19 vaccine for those over the age of 18. Unvaccinated passengers 17 years and under can travel with vaccinated passengers over the age of 18. 

2. Visa rule is still applicable.

1. Membutuhkan minimal 2 dosis vaksin Covid-19 paling lambat 14 hari sebelum keberangkatan. Hanya berlaku untuk mereka yang berusia di atas 18 tahun. Penumpang yang tidak divaksinasi berusia 17 tahun ke bawah dapat bepergian dengan penumpang yang divaksinasi berusia di atas 18 tahun.

2. Download aplikasi PeduliLindungi dan daftar akun.

3. Visa yang valid, jika berlaku.

1. 需要在出发前至少 14 天至少接种 2 剂 Covid-19 疫苗。仅适用于 18 岁以上的人士。未接种疫苗的 17 岁及以下乘客可与已接种疫苗的 18 岁以上乘客同行。

2. 下载 PeduliLindungi 应用程序并注册一个帐户。

3. 有效签证(如适用)。

All Visitors Entering Singapore

1. Proof of at least 2 covid-19 vaccines taken at least 14 days prior to departure.

2. Submit digital SG Arrival Card up to 3 days before departure.

Attention: Departures From Singapore

Due to staff shortages:
  1. Please have all documents ready when picking up tickets at our counter (refer to list below for required documentation). Passengers without complete documentations such as proof of vaccine status will not be ticketed.
  2. We highly recommend passengers avoid checking in your luggages to avoid delays in loading luggages into our ferry.
  3. Travel between Monday and Friday whenever possible.

Contact Us

If you need to reach out for any questions, please send an e-mail to

For inquires in Singapore, please call +65 6276 6711.

For inquiries in Batam, please call +62778 741 5100.

Quarantine Hotel Package Offer

Are you looking for a Stay-Home Notice (SHN) hotel in Batam? 4 Star Swiss-Belhotel, Swissbelinn and Zest hotel are offering exclusive accommodation package with transport from Ferry Terminal, meal and laundry services for as low as IDR 400K per night.

Call the below number to find out more.